Thank you to everyone for their comments in the End of Season survey, they really help with growing the club in the direction our members want. The 2021-22 Committee has reviewed these and aims to address them throughout the season. Some specific responses to members' comments are:
Training:
"More experienced players could probably benefit from sessions with professional coaches": we plan to continue hiring professional coaches throughout the season to lead training sessions.
"Not clear at times what was going to be done at each training session, so was hard to plan": we are looking at ways to advertise sessions further in advance so members don’t miss out on developing key skills.
Tournaments:
"Do you have cheat sheets explaining which tournaments is which?": we aim to provide more information on key tournaments to help players decide which are right for them, including potential cheat sheets.
"If we could have more advanced warning of what tournaments we’re entering that would be great": we are looking at how to improve publicising tournaments more easily and further in advance.
Other:
"Continue to offer alternatives to Facebook": we will continue using the website, WhatsApp, emails and social media communication channels so that members have a variety of ways to keep in touch.
"The team selection process isn't very transparent": we will try to be clearer on when and how team selection takes place and welcome specific comments on how to improve it.
"Socials... would be nice to have a few more of them!": we agree and are hoping to bring back a few that couldn’t take place during the pandemic - watch this space!
As we address more specific comments we will let members know. And as ever, if you have any questions, do get in touch :)
Commentaires